Difficult Conversations
A one-day training transforming teams’ abilities to handle tension, politics and uncertainty when the stakes are high and momentum really matters.
Overview.
This one-day experience is designed for leaders and teams in complex, high-stakes organisations — where conversations are either too safe or too dangerous and it’s undermining progress on important issues.
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The day goes far beyond developing confidence and empathy, or simply ‘the theory of conflict resolution’. This is a practical, consultant-led day engaging with live challenges in real time.
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We show leaders how to name issues with care, hold boundaries early, built trust sincerely and deal with tension cleanly, so problems get resolved and progress is restored.
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1 Day Team Session
In-person (our preferred)
Up to 15 people
Includes digital tools, templates,
facilitator guides & takeaway resources
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What You’ll Learn
Your team will learn how to:
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Identify the six barriers to navigating difficult conversations well
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Spot when conversations are overly safe, polite, aggressive or evasive
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Leverage what distinguishes unhelpful conflict from productive tension
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Name issues clearly, without unnecessarily turning up the temperature
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Create safety by planning for tension before it arrives in the room
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Use a range of language patterns in the heat of the moment in order to restore professional grounding
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Resolve tension cleanly so trust can build and work can move forward with momentum
Why It's different
Other training is theoretical, unproven at the enterprise level and delivered by unskilled facilitators. This is different.
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Built for the enterprise reality. Handles complexity, silos, and scale.
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Proven in high-stakes environments. Tools drawn from our work with the world’s top brands.
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Delivered by working, Expert Consultants.
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Practical and actionable. Your team learns by doing, not just listening.
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Designed to raise the standard. Better outcomes, not just faster ones.
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One day. Immediate shift. No fluff.
“People actually wanted to be in the room. It felt like progress, not politics.”
Team Lead, Global Manufacturing Firm
TRUSTED BY
Navigating Difficult Conversations is delivered by Sean Sankey, Founder and CEO of Much Clearer. Sean is a specialist in high-performance leadership and team training. He teams up with Sarah McKenna, Managing Partnerat Machine and Folk, one of the world’s leading AI strategy and development firms working with some of the largest brands on the planet.
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Both expert consultants, they'll bring you the same practical toolkit used by teams inside enterprises like Amex, Hewlett Packard, BT, Chanel and L’Oréal. Delivered in one high-impact day.​​
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